Policies
Return & Refund Policy
We want every order from Campy’s Crafted to arrive in great condition and meet your expectations. Please review the information below before requesting a return or refund.
Quick Overview
- Returns are reviewed on a case-by-case basis.
- Please contact us promptly if your order arrives damaged, defective, or incorrect.
- Items must be unopened and in original condition unless there is a product issue caused during fulfillment or shipping.
- Approved refunds are issued back to the original payment method.
For the fastest help, email Campyscrafted@gmail.com or call (561) 344-5966.
Return Eligibility
Because Campy’s Crafted sells food products, we generally cannot accept returns of opened items. If your order arrives damaged, leaking, defective, or you receive the wrong item, contact us within 7 days of delivery so we can review the issue and help with a replacement or refund when appropriate.
To be considered for a return when applicable, the item should be unused, unopened, and in its original packaging. We may ask for your order number, photos of the package and product, and a brief description of the issue.
Non-returnable Items
- Opened food products
- Items returned without prior contact
- Products damaged after delivery due to improper storage or handling
- Final-sale or clearance items, if marked as such at purchase
How to Request Help
If there is a problem with your order, please contact Campy’s Crafted before sending anything back. Include your name, order number, the item received, and details about the issue. Photos are helpful for damaged shipments.
Email: Campyscrafted@gmail.com
Phone: (561) 344-5966
Refund Timing
Once your request is reviewed and approved, refunds are typically processed to the original payment method. Processing times may vary depending on your bank or card provider. If a replacement is approved instead of a refund, we will provide next steps by email.
Shipping Charges
Original shipping charges are generally non-refundable unless the return or refund is due to an error on our part or a confirmed carrier-related damage issue.
Need Order Support?
We’re here to help with order issues, product questions, and replacement requests. Reach out and our team will point you in the right direction.